Shipping & Returns
Shipping Information
Free Global Shipping for All Prints. Standard postal shipping is now included free of additional charges with the purchase of any artwork. Estimated delivery times for fine art print orders vary by location: USA & Canada, UK and Germany, and Europe (EU), Norway, Iceland, Liechtenstein, Switzerland. Shipping is estimated at 5-15 days for the Rest of the World.
Orders are dispatched within 2-3 days.Tracking numbers may be requested by email after dispatch. If express shipping is urgently needed, please contact us before placing an order so we can determine available options and costs.
Fine art print orders are produced within 12-36 hours by specialized print shops in London, Düsseldorf, or NYC. The artwork is then shipped directly to the customer, accompanied by a certificate of authenticity for single and limited edition works.
Shipping times are longer for pen plotter drawings. Delivery times may be longer, especially for orders outside of the USA, because those prints must be shipped from the art studio in Charleston.
Artworks are sustainably packaged and well-protected.On the rare occasion that there are issues, we will do our best to make it right.
Customs. Fine art prints have customs-free delivery to the UK, EU and USA. You may need to pay a customs clearance fee or additional sales tax depending on the country, particularly for plotter prints that are shipped outside of the USA.
Returns on damaged or lost artwork
Returns on damaged or lost artwork. In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will endeavour to replace the edition, free of cost. If we are unable to replace the artwork, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).
Environmental policy
The fine art printers that produce my artworks are a fully end-to-end carbon neutral printing partner, so all prints and framed artworks (and their delivery) are certified carbon neutral. All papers and wood-based materials are sourced from Forestry Stewardship Council certified sustainable sources. Packaging materials have been carefully selected to reduce the impact on the environment whilst still ensuring your artwork gets to you in perfect condition. Plastics are kept to a minimum and all packaging materials are sustainably sourced, being a mixture of recycled, recyclable or biodegradable materials.